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Antavo’s approval mechanism helps to identify if settings and customer data have been modified righteously before the changes are live. Besides Backoffice administrators, users who the have right to update Roles can grant approval rights to other users by adding the ‘Content Approval’ permissions to the Permission Mask.

Currently, the approval mechanism can be enabled for the Rewards module and manually registered customer-related events only, but soon we’ll extend the feature to further modules as well.

Find the configuration page of the Approvals module by clicking on the ‘Modules’ icon in the sidebar, and type “Content approvals” into the search bar.

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The main page of the Approvals module is the Settings page where Backoffice administrators can define the basic mechanisms of the module:

  • Enabled modules: Approvals can be enabled for the Events, Workflow and Reward modules.
    Enable the approval mechanism for each module one by one, by ticking the corresponding checkbox.

  • Notifications: Emails can be sent out after each approval, periodically or never.

  • Personnel: Chose the list of adminstrators to be notified.

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