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Antavo’s approval mechanism helps to identify if settings and customer data have been modified righteously before the changes are live. Besides Backoffice administrators, users who have the right to update Roles can grant approval rights to other users by adding the ‘Content Approval' permissions to the Permission Mask.

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Find the configuration page of the Approvals module by clicking on the ‘Modules’ icon in the sidebar, and typing ‘Content approvals’ into the search bar. The module will open up to the Settings tab.

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  • Click the ‘Review’ button next to the change that you’d like to approve or reject

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  • Review the modifications and click the ‘Approve’ or 'Reject' button
    When rejecting a change you can also add a short explanation in the popup that subsequently appears.
    Please note, that if more fields have been changed, you cannot choose to approve some field changes and reject others, all changes will be approved or rejected.

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Note

Keep in mind that approval and rejection are irreversible actions.

When a change has been approved or rejected, the user who submitted the change will be notified via email. The email includes the explanation (if any), the date of approval/rejection, the name of the entity that has been changed, and a CTA to edit the entity again.

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