Page Comparison

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Manual coupon actions

Invalidate coupons

Please note, that only coupons with ‘claimed’ and ‘unassigned’ statuses can be invalidated.

Invalidate one single coupon

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Invalidate multiple coupons at the same time

This method is available only for coupons with ‘claimed’ status.

• Tick the checkbox of each coupon code you’d like to invalidate

• Click the blue ‘Invalidate selected’ button at the top of the page

• Confirm the invalidation action in the dialog that appears

The manual invalidation action updates the status of the coupon to ‘invalid’ and if the coupon had been claimed and assigned to a customer, it triggers the registration of the Coupon invalidate event is registered on the event history of the assignee of the reward.

Transfer coupons

Please note, that only coupons with ‘claimed’ and ‘unassigned’ statuses status can be invalidatedtransferred.

Transfer coupons

• Click the hamburger button of the coupon code

• Click ‘Transfer’

• Enter the ID of the customer who will receive the coupon in the ‘Target Customer ID’ field,
  and/or
  Enter the ID of the customer who will receive the coupon in the ‘Target Customer email’ field

• Click ‘Transfer’

The manual transfer action triggers the registration of the Coupon transfer on the event history of the previous assignee and the Coupon receive event on the event history of the new assignee.

Redeem coupons

Please note, that only coupons with ‘claimed’ status can be transferredredeemed.

Redeem coupons

• Tick the checkbox of each coupon code you’d like to invalidate

• Click the blue ‘Redeem selected’ button at the top of the page

• Confirm the invalidation action in the dialog that appears

The redemption action triggers the registration of the Coupon redeem event on the event history of the assignee and increments the number of coupon usages.

Unredeem coupons

Please note, that only coupons with ‘claimed’ ‘redeemed’ status can be redeemedunredeemed.

Unredeem

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Unredeem one single coupon

• Click the hamburger button of the coupon code

• Click ‘Mark as unredeemed’

• Confirm the invalidation action in the dialog that appears

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The unredeeem action updates the status of the coupon to ‘claimed ’, triggers the registration of the Coupon unredeem event on the event history of the assignee, and reduces the number of coupon usages.Please note, that only coupons with ‘redeemed’ status can be unredeemed.