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The imlementation of the reward claim notifications in your loyalty program requires preliminarly Antavo-side configuration. Please reach out to the Antavo Service Desk for further informationPlease note, that the reward claim notification is not available for new implementations and it is being deprecated. Please use the Trigger Marketing Message workflow action to communicate with your customers. |
The reward claim email is sent to your customers after they’ve spent their points to claim a reward, or a workflow has assigned a coupon to their account if you have enabled notifications in the reward editor.
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