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  • Created at – date of the imported file upload

  • Created by – Backoffice user who uploaded the import file

  • Model – the type of data set imported (coupon, coupon pool, event, customer, reward, store, challenge, customer field, customer mapping rule, product, user group)

  • Status

    • Uploaded – the import file has been uploaded successfully, but the import settings have not been configured yet

    • Pending – the import file is uploaded successfully, and the import settings are configured, but the import process has not started yet

    • Processing – the import process is in progress

    • Finished – the import process has been finished
      The status of the import is Finished if the file has been processed, but some of the records were not imported due to errors described on the Import details page.

    • Failed – the import process has failed
      If the issue persists, please contact the Antavo Service Desk.

    • Active - the import configured with repeated scheduling will trigger an import on the next scheduled time

    • Inactive - the import configured with repeated scheduling will not trigger an import on the next scheduled time

  • Filename

  • Filesize
    The size of the import file is in bytes.

    Anchor
    download
    download

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After the import has been created, you are automatically navigated to the View tab of the import page to track the status of the import which is visible in the upper right corner. You can reach this In the ‘Log’ section, you can find the list of errors that may have been encountered during the import process.

The ‘Result’ section gives you the following insights:

  • Inserted - number of records that were inserted during the import process

  • Uploaded - number of data values that were updated during the import process

  • Duplication - number of data values that were already registered in the field

  • Errors - number of records that were not processed due to an error indicated in the ‘Log’ section of the page

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You can reach the Import details page anytime from the Imports list by clicking the ‘Details’ button of the import.

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Downloading import files

There is a possibility to download previously imported files by following these steps:

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