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The Multi-language module allows customers to communicate differently for each of their regional markets without having to manage separate loyalty. Please contact your Customer Success Manager to specify the languages you need in you to translate all the copies related to loyalty program functionalities so that you can display them on the membership site according to customers' language preferences.
Please contact the Antavo Service Desk if you need a new language to be added to your loyalty program. Once the languages are language is set, you can begin translating texts in the Backoffice.
Translate the membership site
In case you use Antavo’s iframe solution to display the membership site in on your website, you can use the Translations tab of the Settings page to translate texts to all available languages in your loyalty program.
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Use the ‘Translate’ button that appears next to every text field to enter your translations in the pop-up that appears. All translations that you add will be included in the response that the dedicated API endpoint provides.
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Currently, the ‘Translate’ buttons are only available in the following modules:
Campaigns
Challenges
Charts
Customer insights
Custom attributes
Custom entities
Custom events
Dashboard
Exports
Frequently Asked Questionsasked questions
Levels
Offers
Offline treasure Hunthunt
Online treasure Hunthunt
Prize wheels
ProfilingGamified profiling
Quizzes
Rewards
Social share
Strava
TiersTiers
Settings menu - Customer fields