The
...
User Manual has moved! For the most up-to-date information, please visit our new site at docs.antavo.com.
We're committed to providing you with the best resources, and our new site offers an enhanced experience with the latest documentation. Thank you for your understanding and continued support.
The Instagram contests module facilitates brand owners to drive customer-generated content by setting up two types of contests:
Instagram #hashtag contest – : offers a prize to those who posts post the best picture using the brand’s #hashtag and mentions mention the @brand.
Instagram comment contest – : offers a prize to those who leave the best comment on either of the selected Instagram posts
...
.
| Table of Contents | ||||
|---|---|---|---|---|
|
Configuring the Instagram contest module
Find the configuration page of the module by clicking on the Instagram logo 
icon in the sidebar or typing 'Instagram contests' into the search bar of the Modules menu. The page will open to the Settings page of the feature.
In case the page is asking to fill out the API key and secret, please submit a ticket through the Antavo Service Desk to have the integration connected to your brand.
Creating Instagram contests
...
the list of contests that have been set up previously with the following information:
Name of the contest
A text label below the name specifies the status of the contest.Type of the contest
Start date
End date
Connecting your Instagram account
Before you can create a contest, first you need to make sure you have connected your Instagram app created under your Facebook Business Account by entering the credentials under the Social accounts module.
On the module configuration interface, you’ll find a 'Continue with Facebook' button that will redirect you to the page where you can give access to your Facebook Business Account through the app that has been connected under the Social accounts module so that Antavo can query the contest entries from the Instagram page.
...
Once you have connected your Instagram account, you can start creating contests.
Creating a new Instagram contest
Click ‘Create new contest' in the left-hand side menu of the module. The two options will show here the two types of contests.
Pick your preferred contest type and click 'Next’.
...
Select the type of contest you’d like to create
Click 'Next’
...
Instagram hashtag contest
...
Basic information
Name
Set the name of your contest.Description
Describe the specifics and rules of the contest.Starts at
Set the start date of the contest.Ends at
Set the end date of the contest.
...
Hashtag
Specify
...
the #hashtag to scrape from Instagram.
...
The
...
contestant has to fulfill the following criteria to be eligible
...
to participate:
- they
use this
#hashtag‘#hashtag’ to tag the
picture they wish to submit to the gamethey need toimage
mention your
brand’s‘@brand’s business
account in their post’s text using a @ signtheir Instagram profile needs to be connected to their loyalty member account
...
account’ in the post
...
Points economy
If your brand uses Multi-accounts, use the ‘Accounts’ field to select the account to which the related events and earn points should be registered.
...
Click ‘Create’ to finalize the setup.
Instagram comment contest
...
Basic information
Name
Set the name of your contest.Description
Describe the specifics and rules of the contest.Starts at
Set the start date of the contest.Ends at
Set the end date of the contest.
...
Instagram Settings
...
Select the post
...
. You will be offered a list of posts that are already uploaded to your
...
connected Instagram
...
account.
...
Select the one you wish to present as the topic of the contest.
The
...
contestants need to fulfill the following criteria to be eligible
...
to participate:
- they have to
comment under the
chosen picture they need toselected post
mention your
brand’s‘@brand’s business
account in their post’s text using a @ signtheir Instagram profile needs to be connected to their loyalty member account
To finalize, click 'Create' and ‘Set active’.
Viewing entries
Instagram hashtag contest
Once the player posts the picture Antavo registers these actions and they become available under the ‘Entries’ tab and an instagram_contest_enter event is written.
...
account’ in the post
Points economy
If your brand uses Multi-accounts, use the ‘Accounts’ field to select the account to which the related events and earn points should be registered.
Click ‘Create’ to finalize the setup.
Activating a contest
After saving for the first time, the status of an Instagram contest is ‘inactive’, which means it appears only in the list of contests on the module configuration page.
You can activate it right away using the ‘Set active’ button on the upper right-hand side of the setup page and confirm the activation in the dialog that subsequently appears.
...
Entry logs
A instagram-contests cron job is automatically created that periodically checks the Instagram account for new entries to any Instagram contest that is running currently. The default frequency of the cronjob running is 1 hour for comment contests and 15 minutes for hashtag contests. You can modify the interval under the Jobs tab of the Settings menu.
| Note |
|---|
Please note that the Entry logs list all the posts or comments that fulfill the entry criteria, regardless of the Instagram user being a loyalty program member or not, and Antavo can only identify the owner of the entry if the contestant’s Instagram username is populated in the |
Instagram hashtag contest
When a new post is found by the job, an instagram_contest_enter event is registered with the entry field instagram_mentions is written which can be checked under the 'Events' tab of the customer.
...
attribute value on the customer’s events history, and the post is added to the list of entries under the Entries tab.
...
Instagram comment contest
Once the player comments When a new comment under the chosen post, Antavo registers these actions and they become available under the ‘Comments’ tab.
...
At the same timeselected post is found by the cronjob, an instagram_contest_enter event is registered with the entry field instagram_comments is written which can be checked under the 'Events' tab of the customer.
...
Selecting winners
Mark the checkbox on the left side next to the entries.
Click ‘Select winner’ that appears on the right side of the green bar.
...
As the winners are chosen attribute value on the customer’s events history, and the post is added to the list of entries under the Comments tab.
...
Selecting winners
Navigate to the Entries/Comments tab
Tick the checkbox next to the entries that you’d like to select as winners
Click the ‘Select winner’ button that appears at the right-side end of the green bar
...
When the ‘Select winner’ button is clicked, the instagram_contest_non_winner/ instagram_contest_winner events are written which can be checked under the 'Events' tab of the customers.
...
automatically registered on the event history of each contestant, in case the contestant has the Instagram username added to their profile.
Managing contests
Edit a contest
Navigate to the Contests tab
Click the ‘Edit’ button of the contest you want to edit
Edit the contest
Save your changes by clicking ‘Update’
Deactivate a contest
Follow these steps in case you chose to inactivate a contest:
Navigate to the Contests tab
Click the ‘Edit’ button of the contest you want to inactivate
Click the ‘Set inactive’ button on the upper right-hand side of the page
Confirm your choice in the dialog that appears
Archive a contest
You can delete inactive contests by archiving them.
Navigate to the Contests tab
Click the ‘Edit’ button of the inactive contest you want to archive
Click the ‘Archive’ button on the upper right-hand side of the page
Confirm your choice in the dialog that appears
Archiving is irreversible. Once a contest is archived, it cannot be restored anymore.