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Navigate to the Segments tab
Click the ‘Export’ button of the segment you’d like to edit
You’ll be directed to the customer export configuration interface with the segment filter being populated automatically. Use the editor to customize your export if necessary.Click ‘Create’
Inactivate segments
Navigate to the Segments tab
Click the ‘Edit’ button of the segment you’d like to inactivate
Click the ‘Set inactive’ button
Confirm your choice in the dialog that appears
Please note that inactive segments cannot be selected in any loyalty program mechanism configuration.
Archive segments
You have the option to delete inactive segments by archiving them.
Navigate to the Segments tab
Click the ‘Edit’ button of the segment you’d like to archive
Click the ‘Archive’ button
Confirm your choice in the dialog that appears
Archiving is irreversible. Once a segment is archived, all customers are removed from the segment and it cannot be restored anymore.
Connecting segments to loyalty mechanisms
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