Introduction

Nothing beats the power of speaking to customers in their own language. That’s why we built our Multilanguage module, to allow our clients to communicate differently for each of their regional markets without having to manage separate loyalty programs. Our translation tool lets you translate and customize any texts that appear in your loyalty program.

Please contact your Account manager to specify the languages you need in your loyalty program. Once the languages are set, you can begin translating texts freely on the loyalty platform. When translating your loyalty program, make sure your texts fit into your design.

Translate the Membership site

You can use the ‘Translate’ tab of the ‘Settings’ page to translate your texts to all available languages in your loyalty program. (Need a new language? Please contact your implementation consultant if you need to add new languages to your program.)

• Use the filters and the search field to find the text that you want to translate

• Click on the ‘Edit’ button of the text to translate

• Use the translation field(s) to enter translated texts

• Click the ‘Save’ button at the end of the page to save your changes

Translate module-related text

In addition to default texts on the membership site, you can add texts when setting up modules (titles, descriptions, terms and conditions, etc.)

When the Multilanguage module is enabled, a ‘Translate’ button appears next to every text field. Just click on the button and enter your translations in the pop-up that appears.

Currently, the ‘Translate’ buttons are only available in the Rewards module. This function will be added to additional modules soon. Until then, module-related texts will appear as keys on the Translate page. To make changes, please refer to the ‘Translate the Membership site’ section of this article.