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Multi-factor authentication (MFA) is an enhanced security measure. It is used for securing data and applications where a system requires a user to present one or more additional verification factors to gain access to the platform, decreasing the likelihood of a successful cyber attack.
Once this module is enabled in Antavo, the Backoffice users will be required to provide two types of identification when logging in.
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Configure Multi-factor authentication
Follow these steps to set up MFA for increased security of your account:
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Click on your username's icon in the bottom left corner.
Click the ‘Manage profile’ button.
Go to the Two-factor authentication tab.
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In case this tab is not visible, the module is inactive. Please submit a ticket through the Antavo Service Desk to have this set up in your brand. |
After you have clicked on the tab, you will be asked to obtain the Google authenticator application for your mobile device.
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Enter your password and the unique, 6-digit - code that you can find in the authenticator app to sign in to the Backoffice. A new code is generated every 30 seconds.
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Brand owners or those who have elevated Backoffice administrator rights can enforce the platform users to use two-factor authentication when logging in for increased security. This functionality is available to be configured for configuration under the User editor Users interface.
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If the two-factor authentication is enforced, but the user’s authentication has not been configured yet when trying to log in, the user is redirected automatically to the MFA configuration interface (https://loyalty.{environment}.antavo.com/user/2fa/select) and has to go through all steps of MFA setup before accessing the pages of the Backoffice.