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The list under both tabs provides the following information:
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COLUMN HEADER
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DESCRIPTION
Name
Name of the campaigns (applicable to Campaigns only)
Name of the workflows with their statuses
Event type
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- trigger of the workflow
Priority
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of the workflow
Number of participants
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- customers affected by the workflow
Distributed bonus points
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- points added to all customers affected
Distributed points percentage
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- the percentage of the available points that have already been added to customers
Only applicable if a bonus point limit is configured in the campaign settings.
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Filters
The ‘Filters’ button on the top right-hand side of the page opens the Status filter panel that helps you view only the active or the inactive workflows. Tick the checkbox of the workflow status (inactive or active) that you need to list, and click ‘Apply’. You can use the ‘Reset’ button to undo status filtering.
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The Errors tab opens up to a list of the errors in chronological order (newest first) that have been registered. You can find the following information in the list:
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COLUMN HEADER
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Workflow
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affected with a hyperlink to the workflow editor
Customer
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affected with a hyperlink to the customer page
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Triggered by
Trigger of the workflow
Timestamp
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- error registration date
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The time between the trigger of the workflow and the error registered
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Use the search bar on the top to search for specific log items. The ‘Details’ button links to the dedicated log item in the Workflow logs with the details of the error.
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