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Antavo’s Imports module facilitates the configuration of various entities and mass enrollment of customers in the loyalty program by having settings and data fields imported from .csv or JSON files.

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  • Challenges
    Create new or update existing challenges that are set up in the Challenge module. Challenge import is executed without including the image of the challenge to facilitate imports more effectively. Please note that images still need to be added when editing a challenge on the GUI afterward, to be able to display it on the membership site properly.

  • Coupons
    Import coupons to be used as uploaded coupons of rewards, friend referral coupons or coupon pools.
    Coupon imports to coupon pools can also be initiated through the Coupons module, please find further information here.

  • Coupon pools
    Create or update coupon pools in the Coupons module.
    If the pool uses a set of uploaded coupons as the source of the coupons, make sure to upload them through an aforementioned Coupon import.

  • Customer fields
    Import new customer data attributes.

  • Customer Mapping Rules
    Create new mapping rules to update customers.

  • Customers
    Import new loyalty members or mass update customer data, including labels appended by third-party integrations. Please note, that calculated customer data cannot be imported, in case you need to insert such values contact the Antavo Service Desk.

  • Events
    When creating an event import file, please make sure you always add the customer and action columns that include the ID of the customer and the event in the data rows of the import files respectively.

  • Products
    Add new or updated existing products that have been added in the Product Catalog module.

  • Stores
    Add new stores or update the existing store that is set up in the Stores module.

  • Anchor
    rewards
    rewards
    Rewards
    Create new or update existing rewards that are set up in the Reward module.
    Please note, that reward import is executed without including the image of the reward to facilitate imports more effectively. Make sure you upload the reward image(s) on the reward editor interface to be able to display it on the membership site properly.

  • User Groups
    Add new groups to the User groups module.

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When importing coupons, please make sure you add the parent column to the import file and populate the rows with the ID of the coupon pool in which the coupons should be imported.

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  • Duplication handling – you can decide how to handle data rows that include entities that Antavo stores in the database already

    • Skip – the data rows of existing entities will be skipped, and the entity will be left unchanged

    • Update – the data rows of existing entities will be processed and the entity will get updated according to the CSV file data

      • Please note, that when updating a set of uploaded coupons, only unassigned coupons can be updated.

  • Coupon pool
    Use the dropdown list to select the coupon pool previously configured in the Coupons module to which the coupons should be uploaded.

    • You can either select a coupon pool,

    • or select the ‘Based on the chosen file’ option if the ID of the coupon pool has been added as a data column in your import file.

  • Reward
    This option is only applicable if you upload coupons directly from the reward configuration page instead of using a coupon pool created in the Coupons module.
    Use the dropdown list to select the coupon type-reward previously configured in the Rewards module to which the coupons should be uploaded.

    • You can either select a reward,

    • or select the ‘Based on the chosen file’ option if the ID of the reward has been added as a data column in your import file.

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