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This tutorial shows the steps of sharing a reward using Antavo. Sharing the reward is effectively a transfer and this process works as a gift from one loyalty member to another. The member who gave away the reward will no longer have it on their profile.
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The reward sharing solution is available for all types of incentives. The first step is to create a 'transferable' reward. Sharing can happen through either the coupon_transfer event for coupon-type rewards (bundle, dynamic coupon, gift card) or reward_transfer event for all other types of rewards. The reward can be shared to with another customer via their customer 's ID or to their email address. The emailing option also works for those who are not yet loyalty members. This scenario results in the creation of an inactive (ghost) customer and then an opt_in event occurs, registering them in the loyalty program.
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The transfer event requires the following information:
Expiration date: use
Use the date picker to define the date when the coupon transfer event should expire. If you leave it empty, the automatic expiration’s date will be applied.Account:
In the case of using Multi-accounts, choose from the dropdown to which account the points can be given.Coupon code or Reward ID: find
Find the ID on the pages of the reward or coupon.E-mail and/or target ID: type
Type the email address and/or the ID of the customer to whom the coupon should be transferred. The input field is case-insensitive.
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