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The User Manual has moved! For the most up-to-date information, please visit our new site at docs.antavo.com.
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The Social follow module helps to increase the number of your brand’s followers on social networks in a way that members receive an incentive to follow the brand on Twitter or connect their Facebook profiles with the loyalty program.

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To enable this point-earning option, you need to make sure you have connected your Facebook app to your Antavo brand under the Social account module. The app will request access from customers on behalf of Antavo to their profile data.

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You can display the Facebook connect point-earning option on the membership site by requesting information through the activities/earn endpoint of the Display API. This will provide the URL that will redirect customers to the page where they can grant the access to customer’s Facebook profile data and through which the Facebook connect action gets completed.

Note

Please note that the The endpoint will only serve you with information if a non-zero positive point value has been set.

Enabling Twitter follow

Note

Twitter follows cannot be executed through the loyalty program if your Twitter posts are protected. Please ensure that your Twitter account is public before setting up the rewarding mechanism for Twitter follows.

To have customers follow your Twitter account directly from the membership site, you need to connect your Twitter app to your Antavo brand under the Social account module. The app will request authorization from customers on behalf of Antavo to add your account to the list of accounts they follow.

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  • Set the number of points customers will receive when they follow you on Twitter

  • Enter the name of the Twitter account that you want the customers to follow

  • The Twitter user ID is filled automatically after you save your settings

  • Click ‘Save’ at the bottom of the page

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You can display the Twitter follow point-earning option on the membership site by requesting information through the activities/earn Display API endpoint. This will provide the URL that will redirect customers to the page where they can grant access to manage customers’ Twitter follows and through which the Twitter follow gets completed.

Note

Please note that the The endpoint will only serve you with information if a non-zero positive point value has been set.

Points economy

If your brand uses Multi-accounts, select the account to which the related events and earned points should be registered.

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Editing social follow settings

  • Navigate to the Social follow module configuration page

  • Modify the number of points given for the channel or the Twitter account

  • Click ‘Save’

Note

Please note that if If you change the Twitter account, customers who have already been following the previous Twitter account, will not be able to earn points again for following the new account.

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  • Navigate to the Social follow module configuration page

  • Set the number of points given for the channel you want to disable to 0

  • Save the settings

Points economy

If your brand uses Multi-accounts, select the account to which the related events and earn points should be registered.