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Multi-factor authentication (MFA) is an enhanced security measure. It is used for securing data and applications where a system requires a user to present one or more additional verification factors to gain access to the platform, decreasing the likelihood of a successful cyber attack.
Once this module is enabled in Antavo, the
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Backoffice users will be required to provide two types of identification when logging in
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, namely the default Antavo Backoffice login credentials and the Google Authenticator app verification.
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Configure Multi-factor authentication
Follow these steps to set up MFA for increased security
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Search MFA from the module list and make sure it is active. If the module is not enabled yet, contact Antavo Service Desk.
of your account:
Click on your username's icon in the bottom left corner
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Click
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the
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‘Manage profile’ button
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Go to the Two-factor authentication tab
Click the Google Authenticator option
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In case this tab is not visible, the module is inactive. |
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Please submit a ticket through the Antavo Service Desk to have this set up in your brand. |
After the Google Authenticator has been selected, you will be asked to obtain the Google authenticator application for your mobile device.
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Once you have installed it on your mobile device, click
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‘Next’ and scan the QR code that appears on the screen. This action will add your Antavo account to the authenticator app
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on your mobile device.
Enter your Antavo login credentials, click ‘Login’ then you’ll be asked to enter the unique, 6-digit
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code that you can find in the authenticator app to sign in to the Backoffice. A new code is generated every 30 seconds
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.
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Enforce Multi-factor authentication
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Backoffice administrators and users with roles that are enabled to update user settings can enforce the
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Backoffice users to use two-factor authentication when logging in for increased security. This functionality is available
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for configuration under the
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Users interface.
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If the two-factor authentication is enforced, but the
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user’s authentication has not been configured yet when trying to log in
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,
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the user
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is redirected automatically to the MFA configuration interface (https://loyalty.{environment}.antavo.com/user/2fa/select
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) and has to go through all steps of MFA setup before accessing the pages of the Backoffice.