Product catalog

Antavo’s Product catalog provides an option to keep count of the products available in your store in the Antavo Backoffice. The main benefit of the module is that product-related events only require submission of the Product ID and Antavo will automatically expand and insert the corresponding product information into the event which reduces the size and complexity of an uploaded transaction-related event.

The product catalog information can be also directly used as loyalty benefits, added as physical rewards using the Rewards module and/or as product offers via the Offer management module.

Find the configuration page of the Product catalog module by typing 'Product catalog' into the search bar of the Modules menu. The page will open to the list of products that you’ve already added with the following information:

• ID of the product

• Title of the product

• Availability information (in stock/out of stock/pre-ordered)

• Price

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Adding new products

You can either add products one by one manually or use the Import module to mass import products in one go.

Create products manually

• Click on the ‘Create new product’ button on the left sidebar

• Define product fields
  The product catalog uses the field of the Google Product Feed. You can find the detailed list of data fields that you can set here.

• Click the ‘Create’ button

Import products

• Click the ‘Import products’ button on the left sidebar
  You’ll be redirected to the Imports module interface where you can upload the import file.

• Select the source of the CSV import file in the Imports module interface
  Please note that your file should follow the Google Product Feed format.

  • Upload
    Upload your CSV file right away in the ‘Filename’ field by clicking the ‘Choose file’ button.

  • URL
    Insert the URL where the import file is accessible in the ‘Url’ field.

  • SFTP or FTPS file transfer protocols
    Define the Host, Port, User, Pass and Path connection details in the corresponding field. You can also select a Cleanup method to rename or delete the import file after it has been processed.

Managing products

Edit a product

• Go to the Product catalog main page

• Click the ‘Edit’ button of the product that you would like to update

• Edit your product

• Save your changes by clicking ‘Update’

Both manually added and imported products can be updated.

Delete a product

Products cannot be deleted from the product catalog.

Filter products

Filter your product list on the Backoffice interface based on availability (in stock, out of stock, pre-ordered) and product attributes that have the filterable tag added.

Click the ‘Filters’ button at the top of the module configuration page. Just click ‘Apply’ to see the filtered list, or ‘Reset’ to choose a new filtering method.

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Product settings

Navigate to the Settings tab to specify certain preferences in your brand’s Product catalog. To effectively update the below settings, please make sure to click ‘Save’ at the bottom before leaving the page.

Physical reward integration

Marking this checkbox enables you to associate products from the catalog with physical rewards.

Product based earning

This feature allows you to assign a point value to each product that customers can collect when purchasing the item. This setting overwrites the points_rewarded value of the checkout_item event calculated based on the mechanism configured under the Incentivized purchase module or Earn rules section of the Multi-accounts or Points economy modules. However, if there’s a workflow that modifies the points_rewarded attribute, the operation of the workflow takes priority and alter the product base earning.

• Go to the Product catalog module’s main page

• Click the ‘Edit’ button of the product that you would like to update

• Under ‘Price and availability’ section set the number of points you wish to add in the ‘Loyalty points’ field

  • If you use the Checkout accept module to keep the points pending until the customer's purchases are confirmed, the points you set in this field will be assigned as pending too when the checkout event is registered.

Properties

List the properties that you would like to have present in the checkout_item event. When the Product ID is sent within the checkout event, the values of the selected properties will automatically be populated in the checkout_item properties.
All built-in and custom product attributes can be added in this multi-select field.