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The product catalog information can be also directly used as loyalty benefits, added as physical rewards using the Rewards module and/or as product offers via the Offer Management management module.

Table of Contents

You can find Find the configuration page of the Product catalog module by opening the ‘Modules’ page and scrolling down to the ‘Core’ modules category. You will first find typing 'Product catalog' into the search bar of the (blue star) Modules menu. The page will open to the list of products that you’ve already added with the following information:

  • ID of the product

  • Title of the product

  • Availability information (in stock/out of stock/pre-ordered)

  • Price

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Adding new products

You can either add products one by one manually or use the Import module to mass import products in one go.

Create products manually

  • Click on the ‘Create new product’ button on the left sidebar

  • Define product fields
    The product catalog uses the field of the Google Product Feed. You can find the detailed list of data fields that you can set here.

  • Click the ‘Create’ button

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Import products

  • Click on the ‘Import products’ button on the left sidebar – you’ll
    You’ll be redirected to the Imports module interface where you can upload the import file.

  • Select the source of the CSV import file in the Imports module interface.
    Please note that your file should follow the Google Product Feed format.

    • Upload
      Upload your CSV file right away in the Filename ‘Filename’ field by clicking the ‘Choose file’ button.

    • URL
      Insert the URL where the import file is accessible in the Url ‘Url’ field.

    • SFTP or FTPS file transfer protocols
      Define the Host, Port, User, Pass and Path connection details in the corresponding field. You can also select a Cleanup method to rename or delete the import file after it has been processed.

Managing products

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Edit a product

  • Go to the Product catalog main page

  • Click the ‘Edit’ button of the product that you would like to update

  • Edit your product

  • Save your changes by clicking ‘Update’

Both manually added and imported products can be updated.

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Delete a product

Products cannot be deleted from the product catalog.

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Filter products

Filter your rewards product list on the Backoffice interface based on availability (in stock, out of stock, pre-ordered) by clicking on and product attributes that have the filterable tag added.

Click the ‘Filters’ button at the top of the module configuration page. Just click ‘Apply’ to see the filtered list, or ‘Reset’ to choose a new filtering method.

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Product settings

Click Navigate to the ‘Settings’ Settings tab to specify certain preferences in your brand’s Product catalog.

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Reward

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. To effectively update the below settings, please make sure to click ‘Save’ at the bottom before leaving the page.

Physical reward integration

Marking this checkbox enables you to associate products from the catalog with physical rewards.

Mechanics

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Product base earning

This feature allows you to assign a predetermined amount of points for each individual product, or product category. Check ‘Product-based earning’ under the ‘Mechanics’ section, then, change the settings for the specific productpoint value to each product that customers can collect when purchasing the item. This setting overwrites the points_rewarded value of the checkout_item event calculated based on the mechanism configured under the Incentivized purchase module or Earn rules section of the Multi-accounts or Points economy modules. However, if there’s a workflow that modifies the points_rewarded attribute, the operation of the workflow takes priority and alter the product base earning.

  • Go to the Product catalog module’s main page

  • Click the ‘Edit’ button of the product that you would like to update

  • Under ‘Price and availability’ section edit set the number of Loyalty points you wish to add in the ‘Loyalty points’ field

    • If you use the Checkout accept module to keep the points pending until the customer's purchases are confirmed, the points you set in this field will be assigned as pending too when the Checkout checkout event is registered.

  • Save your changes by clicking ‘Update’

Product

Properties

List here the properties that you would like to have present in the checkout_item event related to product-based shopping. When the Product ID is sent within the checkout event, the values of the selected properties will automatically be populated in the checkout_item properties.
All built-in and custom product values attributes can be added in this multi-select field.

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