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The Offline treasure hunt module was introduced to equip you with a tool that encourages customers to spend time in your store and discover products they might overlook otherwise. In order to get a prize customers need to search for a code in the shop and scan it with their phone.

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  • Select the prize

    • Reward - Select the reward previously added inthe Rewards module.

    • Points - Specify the number of points you’d like to award customers for finding the treasure

  • Set the start and the end date
    Customers can participate in the treasure hunt only in the time interval between the start and end dates.

  • Restrict the treasure hunt to segments
    By using the dropdown menu, the treasure hunt is available for specific customer segment(s) and/or list(s) only. When setting up a treasure hunt to multiple segments, only the or operator is valid, which means that members of any of the selected segment(s) and list(s) can participate in the treasure hunt.

  • Enter code details
    You can add multiple codes by clicking the ‘Add new code +’ button.
    When an offline_treasure_code_found API event is submitted, the prize is only added if the code provided in the event matches one of the codes added.

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  • Select the account to which the points awarded by the treasure hunt should be added
    This configuration field is available if the Multi-accounts module is enabled in the loyalty program.

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Saving and activating a new treasure hunt

After saving for the first time by clicking ‘Create’ at the bottom of the page, the status of the treasure hunt is ‘inactive’, which means it appears only in the list of treasure hunts on the module configuration page.

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In case you use the Multilanguage module in your loyalty program, the ‘Translate’ buttons are available for you on the editor interface to translate texts to each language enabled. If you don’t specify custom texts, the base text will be applied to all languages.

Managing

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treasure hunts

Edit a treasure hunt

  • Navigate to the Treasures tab

  • Click the ‘Edit’ button of the treasure hunt that you would like to edit

  • Edit the treasure hunt

  • Save your changes by clicking on the ‘Update’ button

Deactivate a treasure hunt

  • Navigate to the Treasures tab

  • Click the ‘Edit’ button of the treasure hunt that you would like to inactivate

  • Click on the ‘Set inactive’ button on the upper right-hand side of the page

  • Confirm your choice in the dialog that appears

Archive a treasure hunt

You have the option to delete inactive treasure hunts from the Backoffice by archiving them.

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Archiving is irreversible. Once a treasure hunt is archived, it cannot be restored anymore.

Filter

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treasure hunts

Filter your treasure hunts in the Backoffice by clicking the ‘Filters’ button at the top right corner of the module configuration page. Select the status(es) that you’d like to filter to and click ‘Apply’ to see the filtered list or ‘Reset’ to close the filter menu and see the entire list again.

Searching for a treasure hunt

Use the search bar to search for a specific treasure hunt name in the treasure list on the Offline treasure hunt module page.