The User Manual has moved! For the most up-to-date information, please visit our new site at docs.antavo.com.
We're committed to providing you with the best resources, and our new site offers an enhanced experience with the latest documentation. Thank you for your understanding and continued support.
In general, the categorization of rewards serves informative purposes in the Backoffice only. However, if you want to organize your rewards into categories on the customer-facing membership site as well, please contact the Antavo Service Desk to assist you.
...
Enter the title of the category
Add a short description, if necessary
Enter a description
Add the CTA and reward claim button labels
Select a custom Thank you page
Learn more about the thank you pages here.
If you want to use a previously created custom thank you page as the default thank you page for the rewards in a specific category, you can select it from the dropdown list.
Please note that the thank you page set under a specific reward will overwrite the default category thank you page.Select the status of the category
Active- the category may appear on the membership site
Coming soon - the category may appear on the membership site with a ‘coming soon’ overlay on it and the rewards within cannot be claimed
Hidden - the category may not appear on the membership site
Upload a minimum 350×260 pixel image for the category
...
Configure segmentation
You can choose to make the rewards in the category redeemable for specific customer segments only.Decide if you want to display the reward category only for the selected segments
Tick the box if you want to hide the reward category card from customers who are not in your selected segments. Learn more about segmentation here. If you do not hide the reward category, it may be visible on the membership site for customers outside of the selected segment(s), but the redemption option may be locked.Add a restriction message
This text may appear on the locked card, explaining why the customer is unable to redeem rewards in this category.
...
This section only appears if you applied User Group restrictions to reward categories. The dropdown menu offers the list of groups that you have previously configured. Selecting one makes it possible to filter the reward categories according to user groups all over the platform.
...