Customer actions

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The Customer actions module collects the following information about customers' previously registered events.

  • the date of the first time when a specific event was registered in a customer’s event history

  • the date of the last time when a specific event was registered in a customer’s event history

  • the number of times a specific event was registered in a customer’s event history

The data is accessible through workflows by using the following variables:

Data

Variable

Data

Variable

date of first event

{customers.extensions.{event_id}.first}

date of last event

{customers.extensions.{event_id}.last}

number of events

{customers.extensions.{event_id}.count}

The module does not have a configuration interface in the Backoffice. You can check if the module is enabled by opening the Modules menu and searching for the ‘Customer actions’ module in the list.

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